Appetenza CRM
Stop losing leads. Start closing deals. Appetenza CRM gives you a complete sales pipeline, lead tracking, GST invoicing, WhatsApp automation, and team management — starting at ₹0. Trusted by 500+ businesses across India.
Why Appetenza CRM
Most CRMs are either too expensive (Salesforce at ₹15,000/user/month) or too basic (spreadsheets and WhatsApp groups). Appetenza CRM sits in the sweet spot — powerful enough for serious businesses, affordable enough to start free.
Built specifically for the Indian market, Appetenza CRM includes GST-compliant invoicing with automatic IGST/CGST+SGST switching, native WhatsApp Business API integration, AI-powered lead classification, and role-based team management. Every lead from your website, ads, or WhatsApp is captured automatically, scored, and assigned to the right salesperson.
500+ businesses across India — from real estate agencies and restaurants to IT firms and healthcare clinics — trust Appetenza CRM to manage their sales pipeline, generate invoices, and close more deals. All data is stored on Indian servers with ISO 27001 security and 99.9% uptime SLA.
Features
From lead capture to GST invoicing — one platform, zero switching costs.
Leads flow in from website forms, WhatsApp, walk-ins, and ad campaigns. Every lead is captured automatically, scored (Hot/Warm/Cold), and assigned to the right salesperson instantly.
Visual Kanban board with drag-and-drop stages. See exactly where every deal stands. List view and board view. Custom stages to match your workflow.
Automatic IGST or CGST+SGST switching based on customer state. One-click quotation to sales order to invoice conversion. Professional PDF downloads with your letterhead and GSTIN.
Send and receive WhatsApp messages directly from the CRM. Automated templates for follow-ups, payment reminders, and booking confirmations. Industry-specific template libraries.
AI-powered lead classification, automated 4-stage email outreach, smart reply analysis that escalates hot leads, recurring invoice generation, and website widget embeds.
Admin, Senior, and Junior roles. Control who sees what data. Juniors see only their leads, Seniors see their team, Admins see everything. Full activity tracking per agent.
Real-time dashboards with lead conversion rates, revenue trends, pipeline value, team performance, and forecasts. Custom KPIs and export to PDF/Excel.
Sync your email inbox via IMAP. Link email conversations to leads and companies. Send emails directly from the CRM with full tracking.
SLA-tracked support tickets with threaded replies, file attachments, and status tracking. Keep customer service organised within the same platform.
Pricing
Start free. Scale as you grow. Cancel anytime.
For solopreneurs
For freelancers & small teams
For growing businesses
For established organisations
No credit card required for Free plan • Secure payments via CCAvenue • Cancel anytime • Data export included
How It Works
No complex onboarding. No consultants needed. Just sign up and go.
Leads flow in from your website forms, WhatsApp, manual entry, or our scraper. Every lead is scored and assigned automatically.
Move leads through your pipeline. Set follow-up tasks. Send quotes and invoices. All in one place.
Convert leads to customers. Track revenue. Generate GST invoices. Your team stays aligned and accountable.
FAQ
Yes, 100%. Our Free plan gives you 1 user, 500 MB storage, and up to 100 leads per month — forever. No credit card required, no time limit. Built for solopreneurs and freelancers across India. When you grow, upgrade anytime.
Absolutely. Upgrade or downgrade from your account settings at any point. When upgrading, you only pay the prorated difference. Downgrading takes effect at the end of your billing period. No penalties, no lock-in.
Yes. All data is stored on Indian servers. Your business data never leaves the country. AI processing runs locally — your data is never sent to any third-party cloud. We take data sovereignty seriously.
GST invoicing is a core feature. The system automatically switches between IGST (inter-state) and CGST+SGST (intra-state) based on your customer's location. Generate professional PDF invoices with GSTIN, HSN/SAC codes, and all required fields.
Three key differences: Price — we start at ₹0 (Salesforce starts at ₹15,000/user/month). India-first — built-in GST invoicing, WhatsApp integration, data on Indian servers. Dedicated support — our team can set up your CRM within 24 hours with personalised onboarding.
Yes! Fill out the form on crm.appetenza.com or WhatsApp us at +91 88609 97066. Our team will schedule a personalised demo within 2 business hours. For paid plans, we offer guided onboarding — pipeline setup, contact import, invoice templates, and team training — all at no extra cost.
Yes. Appetenza CRM provides embeddable widget code for any website — WordPress, Wix, custom HTML. The widget captures leads directly into your CRM pipeline with full UTM source attribution.
We accept all major methods via CCAvenue: UPI (Google Pay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking, and wallets. Enterprise plans support direct bank transfers (NEFT/RTGS) and proforma invoices.