Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact Us: Name, email address, phone number, company name, and message content
• Create an Account: Username, password, email address, and profile information
• Use Our Services: Project details, requirements, preferences, and feedback
• Apply for Jobs: Resume, cover letter, contact information, work history, and references
• Subscribe to Newsletter: Email address and communication preferences
• Make Payments: Billing address and payment information (processed securely by third-party payment processors)

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See our Cookie Policy for more details

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms if you interact with us through social media
• Business partners and affiliates
• Publicly available sources
• Analytics and advertising services

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide Services

• Deliver and maintain our services
• Process your requests and transactions
• Communicate with you about projects and services
• Provide customer support and respond to inquiries
• Send important notices and updates

2.2 To Improve Our Services

• Analyze usage patterns and trends
• Conduct research and development
• Test new features and functionality
• Monitor and improve website performance
• Enhance user experience

2.3 For Marketing and Communication

• Send promotional materials and newsletters (with your consent)
• Personalize content and recommendations
• Conduct surveys and gather feedback
• Inform you about new services and updates

2.4 For Security and Legal Compliance

• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and regulations
• Enforce our terms and conditions
• Protect our rights and property
• Resolve disputes

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting and storage providers
• Payment processors
• Email and communication services
• Analytics and marketing platforms
• Customer relationship management (CRM) systems

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Court orders or subpoenas
• Protection of our rights and safety
• Investigation of potential violations

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Maintain backup and business continuity

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request a copy of your personal information
• Receive your data in a structured, commonly used format
• Transfer your data to another service provider

6.2 Correction and Update

• Correct inaccurate or incomplete information
• Update your account and profile information

6.3 Deletion

• Request deletion of your personal information
• Close your account (subject to legal requirements)

6.4 Opt-Out

• Unsubscribe from marketing emails
• Disable cookies through browser settings
• Opt out of targeted advertising

6.5 Object and Restrict

• Object to processing of your information
• Restrict certain processing activities

To exercise your rights, please contact us at contact@appetenza.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to track visitors and display relevant ads
• Preference Cookies: Remember your settings and preferences

8. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or website notice

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to protecting your privacy and handling your personal information responsibly. Thank you for trusting appetenza technologies.